ABOUT NZ DOCUMENT ASSIST

Fifteen Years of Consular Experience Behind Every Document

Our document specialist spent 15 years working in a consular office, handling the same apostilles, authentications, certificates and cross-border paperwork our clients bring to us today. We know what overseas authorities accept, what they reject and why.

Published Updated

Close-up of hands carefully reviewing documents at a desk.

Most document problems do not come from the document itself. They come from a missing step, the wrong certification or a form sent to the wrong office. Those are exactly the problems a consulate deals with every day.

Experience From the Other Side of the Counter

For 15 years, our document specialist worked in a diplomatic and consular office, helping individuals, families and businesses with documents that had to be accepted in more than one country. That work included:

  • registering births, marriages, divorces and deaths that happened overseas
  • citizenship registration for children born overseas
  • recognition of foreign marriages and divorces
  • Certificates of No Impediment and single status certificates
  • passports and emergency travel documents
  • authentication and legalisation of documents for foreign authorities
  • documents for international adoption, estates and the repatriation of deceased persons

Fifteen years of being the office that checks whether a document is right. Now that experience works for you.

15 Years of Consular Experience

Day-to-day experience with documents moving between countries and governments.

Approved BDM Online Organisation

Approved to order New Zealand certificates and printouts directly through Births, Deaths and Marriages Online.

Clear Quotes

You see our fee and the known government and courier costs before any work starts.

What That Experience Means for You

Right the First Time

We check what the overseas organisation is asking for before anything is sent, so you are not paying twice or waiting twice.

Steps in the Right Order

Notary, apostille or authentication, translation and courier happen in the sequence the destination country expects.

Mistakes Caught Early

Outdated certificates, missing notarisation, copies where originals are needed. We know what gets documents rejected.

One Contact

You deal with us. We deal with the government offices, notaries, translators and couriers.

Across New Zealand and Overseas

We work with clients anywhere in New Zealand, and with New Zealanders living overseas, by email, phone and courier. In Auckland, we can also collect documents from you by appointment.

What we do not do

We handle the documents. We are not a law firm, Notary Public, Justice of the Peace or licensed immigration adviser, and we do not give legal or immigration advice. If your case needs a lawyer or a licensed immigration adviser, we will tell you. Where a Notary Public is needed, we arrange the appointment.

Your quote is one all-in price, including government fees and any notary, translation or courier costs your document needs.

Frequently Asked Questions

Who will handle my documents?

Our document specialist, who spent 15 years working in a consular office handling documents for use between countries.

Are you part of the New Zealand Government?

No. NZ Document Assist Limited is an independent, New Zealand registered company. We deal with government offices such as the Department of Internal Affairs and Births, Deaths and Marriages on your behalf.

Do I need to be in Auckland?

No. We work with clients anywhere in New Zealand, and overseas, by email, phone and courier.

Can you help with visa or immigration applications?

No. In New Zealand, immigration advice can only be given by a licensed immigration adviser or a lawyer. We can obtain, certify and authenticate the documents your adviser asks for.

Tell Us What You Need

Send us the document and the country it is going to. We will tell you exactly what it needs and send you a clear quote.

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