Real Cases: Problems Caught Before They Cost Our Clients
Anonymised examples of what goes wrong with documents going overseas, and how checking first saves weeks. Names are changed and countries are not named.
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Most problems are visible before anything is ordered, signed or apostilled. We check the document list against what you have.
Get a Free QuoteWhat these cases have in common
None of the problems below was caused by DIA. Each came from a detail in the overseas office's rules or timing: how recent a certificate must be, what replaces a marriage certificate, how long a police certificate takes. Each was cheaper to catch at the start than to fix later.
Birth certificate · Visa
A birth certificate was too old for a visa
The certificate was 8 months old; the visa needed under 6. Caught before the apostille, so the application started right.
Read the CaseChildren's registration · Notary
No marriage certificate: registering children abroad
Unmarried parents, a father named on only one certificate, and the paternity statements that replace a marriage certificate.
Read the CasePolice certificate · Timing
A police certificate arrived too late
From our specialist's consulate years: a missing police certificate meant the next appointment was 35 days away.
Read the CaseCases are published with names changed and identifying details removed. NZ Document Assist Limited prepares and coordinates documents; decisions are made by the receiving authorities.
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